Our pre-release, beta version of our EDEXOne dashboard is now available. This new dashboard consolidates all recent orders, and provides an order search screen with simple options to find your previous activity. New quick alert icons display counts of your unsubmitted and in-process orders, filing errors, and new DocBox records. A variety of sorting and …
Category Archives: Blog
Proof of Service (Not as Simple as it Looks)
On its face, a proof of service seems very simple, but of all the documents that we create, mail, and electronically file, the proof of service probably has the most intricacies and requires the most ongoing discussion and review – both technically and legally. Because our clients practice a wide range of law, it gets …
Continue reading “Proof of Service (Not as Simple as it Looks)”
Win Disney Bucks at the EDEXIS booth during the CCWC 20th Annual Conference
EDEXIS will be exhibiting at the California Coalition on Workers’ Compensation conference June 12th – 14th at Disney’s Grand Californian Hotel & Spa. Drop by and enter to win one of our many give-a-ways including a $200 Disney Gift Card. If you want to learn more about how to manage your work comp data more …
Continue reading “Win Disney Bucks at the EDEXIS booth during the CCWC 20th Annual Conference”
DWC Announcing Suspension and Possible Sanctions for EAMS e-Filers (not Jet-Filers)
On May 14th, the DWC announced planned corrective actions for E-FILERS who persistently disregard regulations, e-filing instructions, and document discrepancy notifications. If you are currently Jet-Filing through EDEXIS, rather than e-filing directly into EAMS, you don’t receive emails from the DWC about filing errors. EDEXIS Jet-Filers are blissfully unaware of the large range of typical …
Tracking, Tracing, and Other Mail Lingo
If you’ve ever learned a new language, you quickly realize that much can be lost in translation. Understanding the lingo of the US Postal Service is practically a language in and of itself. Because we send mail on behalf of our clients, we are often immersed in that language. As we want to be sure …
Uploading the Monster File
99% of the time when you are uploading documents in EDEXOne, everything goes smoothly. However, that 1% can be a monster. Here are some suggestions to help tame those occasionally difficult document uploads: File Size File size is affected by the number of pages AND how a document is scanned and saved. The image below …
What are California Work Comp Hearing and Event Notices?
I recently had a client ask me for a list of all DWC EVENT and HEARING NOTICES. She wanted to know every specific event and hearing notice that we provided and how to access those without logging into each of her cases everyday or manually inputting mailed/emailed hearing notices from the DWC. EDEXIS allows users …
Continue reading “What are California Work Comp Hearing and Event Notices?”
Certified Mail 101
Old habits die hard, and when mailing Certified Mail there is something undeniably comforting about manually filling out the two green Certified Mail documents – one that proves you mailed the envelope (PS Form 3800) and one that is returned to you with the recipient’s signature (PS Form 3811 – the green card). Having those …
EDEXIS Mail or DocuCents Mail?
Two commonly used, California-based, mail services are EDEXIS and DocuCents, but did you know that we started out as one company – DWC Direct. The original program only catered to California, litigated work comp mailings and were typically used in conjunction with electronic filing for the DWC’s case management system, EAMS. This led to aggregated …
Happy Summer!
All of us at EDEXIS hope you and yours are enjoying a lovely Summer. We know that many of you, and a few of us, have kids that are either already back in school or getting ready to return. As our work schedules shift to accommodate the school year, many of our users appreciate the …