EDEXIS filers are already spoiled with auto-population and streamlined form filing – but there’s always room for improvement.
Your EDEXIS programmers are hard at work every day to improve and enhance EDEXIS filing. The Default Settingsnow include a few additional fields that no longer need to be typed for every filing. Take a couple minutes to review your account default settings so that filing will be even easier and faster for all your filers.
Defaults aren’t the only improvement to filing. Recently, we noticed that many of your calls for help resulted from the same lien fling error. The #1 reason your lien doesn’t submit for processing on the first attempt? …. SPEED! EDEXIS filers are so fast, that occasionally the lien’s itemized summary is attached with the WRONG document title!
To prevent this error in the future you’ll now see the drop-down field for the Document Group and Document Title now say “Select one…” until you open the list and make your selection. The “4903.8 (a)(b) Assignment” will no longer be automatically selected just because it’s first in the list of document titles, alphabetically. You must select the Document Title intentionally.
Your EDEXIS Support Team is happy to bring you SEAMLESS enhancements and updates for a smooth and simple user experience. Please let us know if you have great ideas for future updates. You can reach us by phone, email, or through our website at the contacts below.
We promote success by recognizing people and organizations that share our company values.
The family, the environment, animal rescue and feeding the hungry. That’s what we’re all about. Many companies treat employees like numbers. I know some of my former employers did. Perhaps you’ve felt like a number in the past or, even worse, you’re treated like a number with your current employer.
EDEX Information Systems chose to be different.
We’re not Google. Or Microsoft. Or Apple, Oracle or any of the other leading tech firms that do your dry cleaning and shuttle you to work and back on a private bus. With a staff of 13 employees, we’re small by Fortune 500 standards, but – dare I say it – when it comes to our employees we’re better than all of them.
Me, in my other career.
I had a great reference for the model I wanted to build in my own company. It came from my career in law enforcement in San Jose. I worked with some great fellow officers that each dedicated themselves to working together as part of a team helping others.
When I founded EDEX Information Systems in the 1990’s I set out to build a dynamic team that worked together as family, not simply as co-workers. Everyone we hired had to believe that by helping others we help ourselves. This motto forms the principles of what we call #TeamEDEXIS: We believe in, and actively support, The family, the Environment, Animal rescue and Meals for the hungry.
That’s our T-E-A-M philosophy.
It’s easy to talk the talk, to tell the world you believe in something while quietly dismissing the same values in your actual day-to-day life. Not us. We walk the walk.
It starts at the top with our owners and company management. We all came from backgrounds where former employers made life more difficult for employees than it should have been. Seldom did any of us give heart and soul to a company because rarely were we treated as more than our employee number. That’s why EDEX Information Systems set out from day one to foster a truly supportive environment that allows our employees to be the very best they can be.
How? Let me tell you.
We know the family is an important extension of every employee. Family, particularly children, have always been welcome in the office. We provide a comfortable place for kids to relax, do homework, and get some after-school snacks in our kitchen. Some employees had new babies while working for us and we happily welcomed the baby to work with mom (or dad!). I remember setting up playpens right next to employee desks, and bounced quite a few babies on my knee while on phone calls with unsuspecting clients. In fact, some of those babies are now in high school and college and have started working in our document delivery center part-time after school. Every day is bring-your-child-to-work day here, and we wouldn’t want it any other way. We support our employee families and those who provide support services to children and families.
We also commit to environmental issues, from having a Chief Recycling Officer who makes sure we round up everything we can, to using soy-based toner and recycled products whenever possible. Carpools, work-from-home options and energy saving fixtures are all a part of our daily lives. We strive to reduce our environmental footprint and support those who help create a better environment for the generations to come.
Turbo
Rescue animals are close to my heart. I can’t imagine not having Turbo, my six-pound rescue chihuahua, here in the office – usually tucked inside my shirt (his favorite spot). On any given day I also see Barley, Sophie, Miner, Bear, Rocky and other four-legged fur balls galavanting throughout the building in search of treats and an occasional belly rub. As a company, we know animals bring happiness, can lower blood pressure and provide a needed change of pace that helps our team clear their heads for a few minutes. A quick walk outside does wonders for the employee and the dog. Sure it can be a zoo at times, especially when Alan, our UPS driver, arrives and the dogs all go nuts. But who doesn’t love a zoo? If you’re on the phone with us and hear the dogs go nuts you can bet the UPS guy, the mailman, or our FedEx guy are close at hand. I apologize for the background noise you might hear. If you want a good laugh watch Turbo say hello to Alan in his own special way (yes, we filmed it!). We actively support animal rescue and adoption and those people and organizations that support the needs of rescue animals.
Lastly, we live in a very small community where a portion of our population sometimes worry where their next meal will come from. Our staff works with the local food bank to donate money and supplies which then get distributed directly to those in need. We help feed the hungry and support those who help provide food and resources to people in need. Soon our web application will allow our customers to select specific non-profit organizations to receive a portion of the proceeds from every transaction. Our donations to these charities will be made on behalf of our customers. That’s one more way EDEX Information Systems gives back to help others.
If you know of a person or company that shares our values please let us know. We’ll gladly recognize them on our TeamEDEXIS page, consider a future donation to their cause, and perhaps even write about them here on our site.
One rotten apple always ruins the bunch, so changes are on the horizon again for the California workers’ comp system.
Senate Bill 1160 is moving forward and will be in Governor Jerry Brown’s hands for his signature very soon. When signed, California is hoping to weed out potentially fraudulent liens.
In the Department of Industrial Relations August 19, 2016 Issue Brief the state claimed that in the four-year period between 2011 and 2015, 17% of all liens filed in the state came from indicted or convicted parties. These liens represent a combined value of nearly 600 million dollars, though the brief fails to elaborate on how many of those liens are currently active with paid lien filing fees.
With this part of the data puzzle missing it’s hard to know how problematic those liens truly are.
SB 1160 also addresses those liens filed as a result of purchased AR and the difficulty in recognizing the correct payee. Multiple liens, filed on one case, for the same treatment, by multiple collectors has always been an issue, even outside of purchased AR. Electronic filing, and consistent UAN listings were significant steps towards correctly recognizing parties. However, only recently has the DWC started to crack down on authenticating UAN requests – ensuring that the addresses and contact information, as well as the authorizing signatures, were for the actual lien claimant, not the collection company.
Probably the most controversial aspect of SB 1160 is the retroactive requirement that existing liens have a declaration filed stating why they are exempt from IBR and IMR. Our understanding is that this only affects liens filed after January 1, 2013 through December 31, 2016, but that is still a significant amount of work for most lien claimants.
To limit the hardship to the good-apple lien claimants, EDEXIS will provide free filing of the required declaration into EAMS, using a batch process designed to ease recognition and submittal of lien issues. More information will be made available on our web site as we follow this new legislation.
As always, if you have any questions or need assistance in any way please call us toll-free at (866) 438-3339 and our customer support team will be happy to help.
Having trouble reaching our office by phone? Hopefully Amador and Calaveras counties aren’t on fire. Again.
It’s wildfire season again in California, and our thoughts are with our clients who may be currently affected by the remarkably active fire season this year. The Soberanes fire, at a whopping 105,705 acres down south, and the Willard Fire, already at 2,500 acres, are both raging with little relief in sight.
One year ago, Amador and Calaveras counties were ablaze in what became known as the Butte Fire. Beginning September 9, 2015 the small fire grew at astonishing rates the first day to over 14,500 acres, then doubled to 32,000 overnight and eventually consumed 70,868 acres and 921 structures. 549 homes, 368 outbuildings and 4 commercial properties were lost.
When the evacuations began we became neighbors with many, many evacuated animals who found shelter at Laughton Ranch, a #TeamEDEXIS superstar located just a block from our main office.
Laughton Ranch coordinated hundreds of animal rescues, volunteers, and donations via cell phones and Facebook. When they needed wi-fi in the barn our own Steve King jumped to the rescue of the animal rescuers, helping a crew of volunteers dig a ditch from the house to the barn in about 23.5 seconds (fastest ditch diggers in the West!) and installing a wi-fi router in the barn to ensure communications kept flowing timely.
In the beautiful foothills we do occasionally lose phone service. Sometimes it’s a fire, sometimes an extended city-wide power outage, but we do have an answering service on stand-by so you can still talk to a live body. Please don’t hesitate to email us directly because, thanks to smart phones and tablets, we’ll still have access to email.
As always, if you have any questions or need assistance in any way please call us toll-free at (866) 438-3339 and our customer support team will be happy to help.
