Tracking, Tracing, and Other Mail Lingo

If you’ve ever learned a new language, you quickly realize that much can be lost in translation. Understanding the lingo of the US Postal Service is practically a language in and of itself. Because we send mail on behalf of our clients, we are often immersed in that language. As we want to be sure …

Get Familiar with Filing Functions for Fun and Flexibility?

Yes, that’s a lame alliteration, but your “Manage Filings” feature has all sorts of very not-lame functionality that is worth familiarizing yourself with. (I do realize that I am probably dating myself by referencing Gumby). Here is a quick guide to get you started: Once you file or mail a document in EDEXOne you will …

Cleaning House in EAMS

We’ve all heard, “garbage in – garbage out” and it is certainly applicable to work comp data! One data element that can easily be cleaned up in EAMS is your address. However there is more to understanding this process than meets the eye. Most work comp participants are familiar with the UAN (Uniform Assigned Name) …

The Hard Way or the EDEX Way:

Notices of Representation & Substitutions of Attorney When you look up the EAMS directions for filing a Notice of Representation or Substitution of Attorney, you will find SEVEN pages of instruction. When you want to file these documents via EDEX, much of that process is automated. Send us your NOR or Substitution document to be …